Return Policy

Yes!poho’s member guests have 365 days from the date of purchase to return the Product. The following conditions, however apply to products that are eligible for a return:

  1. Returns must be unworn
  2. In the state it was received
  3. In original packaging
  4. Any free items included in the original shipping should also be returned.We will inspect all items that are returned and will process a refund within 7 business days provided all items are in Delivered

In situations relating to Yes!poho Fulfilment Units where the wrong item was delivered or the item was damaged or lost or is missing, unless we determine that the basis for such request is caused by you or any of your employees, agents or contractors, we will, as your sole and exclusive remedy and at our option for any Yes!poho Fulfilment Unit (i) ship a replacement Unit to the customer and pay you the applicable Replacement Value for the replacement Unit or (ii) process a refund to the customer

Any guest refund will be processed in accordance with the Selling on Yes!poho Service Terms. Notwithstanding the terms of the Selling on Yes!poho Service Terms, we will be entitled to retain the applicable Fees payable to us under the Selling on Yes!poho Service Terms and these Service Terms, respectively. Except as expressly provided, you will be responsible for all costs associated with any replacement or return